Too Cold

It's been a problem for the past couple of weeks.
Maybe even longer...idk if the tanks were cold when I left at the beginning of November.
But when I got back to work....there was a notable lack of warmth to our fish wall.

As usually the temperatures hover around 76-78 degrees.

Yet, sticking my hand in the tanks it felt more like it was hovering around 68-70 degrees.

Which considering practically all our fish need to have warmer water....
Was a bad thing.

At first I'd thought it was from the filters not being changed.
As that can also cause the water to get colder because the filters block off parts of the system when they get 'full' and therefore cause the water to run colder....

In any case.

After a couple of days had passed...
I brought it to the manager's attention.

Especially when I noticed that the 'out flow overflow' of our tank system was running rather high.
As usually it's barely a dribble.
But it was going full on faucet into the overflow drain.
Which again is only normal when the filters are full and need changing.
Yet I knew that wasn't the issue as I had changed filters and therefore the water shouldn't be flowing so far.

It was even more of an issue when I would turn off the fish system to feed the fish....
And water would still pour into the overflow drain.
The entire time I was feeding fish.
Which can be like a thirty minute process.

Under normal conditions the flow should stop within a minute or two.

Which led me to believe that the flow of city water into our tank system was too high. Our tank couldn't keep up with the force.
And if there was too much water coming into the tank and flowing into our system too quickly that meant that our heaters wouldn't be able to warm the water as well as it would spend less time in that section of the system.

After investigating.
The manager agreed.
There was an issue.

But we couldn't tell for sure if it was too much city water, nonworking heaters...or a combination of both. 
So the managers agreed to contact the solutions center....
Which was an interesting choice as we usually just put in a work order.

But considering we didn't know for sure what the issue was...I suppose it made some sort of sense to try to find a solution first to the problem before asking for help in fixing the problem.

Only a week had gone by with no real contact with the solutions center.
And the tanks were remaining cold.
Water was flowing too much.
The heaters were showing that they were constantly on trying to keep the water warmer.
-Which probably isn't good to have the poor heaters working so hard.

So the managers finally put in a work order mostly with the "Our tanks are too cold. Help."

So the fix-it place called us yesterday for more information.
And today sent out a guy to check out what was the issue.

Turns out.
I was right.

We were getting in too much city water.
The Float thingymababber that controls how much water is in the tank at a time....is broken. Therefore it can't stop water from coming into the system and therefore makes the flow too much for the heaters to warm properly.

Which is interesting because the Float Valve thingy...has broken before. Though I do think it's been two or three or maybe even four years since it was last replaced.

But it wasn't just that part...
Turns out that one of our three heaters wasn't even on. *face palm* 
We had thought it was working but one of the bulbs showing it working had burned out therefore we assumed it was working when it wasn't because there was no way to tell it wasn't working.
That one was an easier fix.
We just had to press the 'reset' button.
Go figure that the giant heaters have a reset button. *shakes heads* lol
But that heater is now on!
So that probably will help us heat the tanks easier too with all three heaters properly working again. 

In any case.
The dude turned the valve to the city water so it was mostly shut so that less water would be getting into the system until the replacement part for the float thingy can come in.
And with less water in the system...hopefully that means that our tanks will be able to warm back up to their proper ranges.

*fingers crossed* 

Until you next read these words;
I'll be watching the leaves.
Enjoy the day!

-Sarnic Dirchi