The problem I have with delegating tasks to people....is that when I do delegate...odds are that no matter how much or how little I explain the task....the person I delegated the task to is going to mess it up somehow and I'll have to redo the task anyways.
Which is why I struggle to have people help me. Why I struggle to delegate. Like what's the point of giving anyone a task if I'm going to have to end up doing it myself anyways in the end?
Like...there was a thing that came down through the higher ups that they want us to make the store shelves look fuller. So we're looking for clearance skus or skus that aren't yet clearance but haven't had any inventory sold within the last couple of weeks are have 0s across the board in our system.
And like...the problem with delegating a task to multiple people...is that I don't always say the same thing to each person. And I don't always remember what I said to who.
Which makes it difficult to remember sometimes what I actually did and did not tell people.
Like I remember talking to my other three underlying managers about covering up SKUs that weren't going to be used.
I don't remember if I talked about flexing product over the empty spaces to everyone. I know I brought it up. I don't know if I brought it up to everyone.
I remember mentioning to at least one of them that we didn't need to worry about Dog really because we'd just reset most of dog food so cat food was going to be the main focus there.
And like I thought I'd given enough information.
Cover skus that aren't getting in product. Fill them with other product. Call it good. I thought we were all fine and dandy.
Until head manager sent a "i'm holding back my temper" sort of text because they were pissed off...and honestly I was annoyed myself.
Because one of the three or maybe more than one of the three underling managers had gone through our recently reset dog food sections....and covered the BRAND NEW pricing there with cover ups because most of the product wasn't live yet as we set everything early....so there were still some empty holes in some of the areas.
And head manager discovered that this had been done and the cover ups used were sticky so tearing off the strip ruined the pricing underneath....
Which means we now have to go through the various resets and look at the original plans for the new resets and print out new pricing and make sure everything is where it should be.
And by we I mean that I will be doing this because ... well ... I doubt my coworkers will get it right so I might as well skip delegation and do it myself.
But it's frustrating because ALL of them knew that we had reset dog recently. We'd all had projects working on it.
So like why didn't they THINK about the fact that we'd just RESET the section and therefore there would be NO CLEARANCE or HOLES we'd have to cover up.
It's so frustrating.
Like if I give them too little information like a generic "Here's what you're looking for cover them up" Then they don't stop to think that "hey we just reset this we should be good here." they just go "COVER UP EVERYTHING!" And then there were sections where they didn't even flex new product over it so you just have these huge empty shelves where there's no pricing and no product....
Or if I go into more detail "Cover these up, don't worry about Dog, flex product." They lose some of the steps in the deluge of information and forget things and therefore MESS IT UP anyways.
Like it's lucky that we're in an in-between stage where we're finished with our current resets and waiting on the new resets papers to show up that there's literally not much to do in the store right now so I have TIME to go figure out if everything is correct or not.
But it's still annoying. So annoying.
Like I just want competent coworkers who can follow directions, think for themselves, be fast at their tasks, and like....give me LESS work instead of MORE work to do in the long run.
*exhales*
So frustrated.
Until you next find these words;
I'll be watching the leaves.
Enjoy the day!
-Sarnic Dirchi
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