There's a lot of change happening in the store this year.
The first of which occurred today, being that our Salon got brand new computers.
Why the brand new computers? Because the system was updated to FINALLY allow grooming customers to check out and pay (if they're paying with a card) in the salon.
That is if they're only paying for grooming. If they want to buy other stuff in the store they still have to go through the regular register to do that.
But we finally can save the grooming customers time by having them do everything right there in the salon.
Before they would have to walk into the salon, grab the invoice, go back out into the store and pay for their service, and then go back into the salon to pick up their dog/cat.
Now they can just walk into the salon and pay for the service there and pick up their dog their and save everyone some time.
Which is great!
....Though of course not all the groomers are on board with the change. Since like....none of them have ever worked the register before. So it was a fun learning curve for them today with that.
Can't imagine how they're going to react next month....
Because our store has been slated for a "Store Refresh"
Which means like...a completely new fish wall, a new register area...though I'm not sure if the registers themselves are changing or just how things are arranged up there, the breakroom is getting a refresh, the bathrooms are being updated and getting things replaced....and the salon too is getting a refresh. Which includes them moving where the door is to enter the Salon.
They're planning on moving it away from the entrance and further into the store. Which makes sense it helps to keep customers for the salon waiting to go into the room from blocking customers trying to come in and out of the store.
So yah... a lot of change happening next month.
And now included in that change is our truck shipments as well.
Though that's happening closer towards mid spring/early summer time.
As currently we're getting in trucks to restock the store just once a week.
Which is annoying when we're doing online orders and the online orders wipe us out of product and then our shelves sit empty for a week.....
But it sounds like we're returning to either the holiday schedule...or Corporate finally rediscovered that it's actually better to have trucks twice a week instead of once a week to better keep the store in stock.
In any case. We'll be moving to having truck in twice a week, which hopefully means we have smaller truck loads as having to work 30+ pallets in one day is EXHAUSTING.
But it's also .... a bit annoying because it's like...will they give us the HOURS to be able to work truck both days? Because right now the single day is like an all hands on deck day where we half a dozen people in all at the same time to work the truck so we can get it done in the day....but idk if they'll give us that capability to do that if it's coming twice a week.
We'll have to see.
Regardless....lots of change happening in the near future in the store.
I'm most excited/nervous for the new fish wall. Because our fish wall is ancient, but like....it's what I know. So it will be weird to have all brand new tanks....but so nice. So very nice I hope.
Until you next find these words;
I'll be watching the leaves.
Enjoy the day!
-Sarnic Dirchi
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