Power Outage

We had the power flicker out for two seconds today at work.

Which doesn't happen that often. Maybe two or three times a year it feels like.
And rarely like maybe only twice? Does the power stay off longer than a couple of seconds.

So when the power went off today at work, I wasn't too concerned. I figured that we could get things up and running rather quickly because really the power was hardly off for long enough for it to count.

Unfortunately.
The random power outage totally upset our registers.

And like...I remember the power going out and the registers being fine. Like it wasn't a big deal.

But apparently this time, and the last time (I wasn't there for it)
It's caused issues.

In that the computers connected to the registers like completely shut down and don't respond.
To the point that the managers had to call the solutions center to have them help us reboot them so that we could check people out and have them pay for their purchases.

Really it should be like maybe a ten or fifteen minute thing at the most.

Nope.

Our registers were down for nearly an hour it felt like.

Probably closer to around 45 minutes.

But that is a loooonnnngggg time to not be able to sell anything to anybody.

Understandably some customers decided to forgo waiting in line and come back later.

We did keep updating them on the situation. Making overhead announcements, talking to people waiting in the line, and me, I ran interference at the front doors letting the customers know when the entered the store that we had a brief power outage and our registers were down and we're trying to get them back up, but that is why the line is so long so if they want to come back later we understood.

It was a relief when we finally got the first register up and running.
With our second and third registers coming online quickly afterwards so we could get all the people in line through as quickly as possible.

And because of their patience we gave the customers a discount off their purchase as a thank you for waiting.

A bunch of people were happy about that lol.

But yah.
Crazy how a simple power outage can totally cause chaos for nearly an hour. *shakes head*

Until you next read these words;
I'll be watching the leaves.
Enjoy the day!

-Sarnic Dirchi