I'm probably not the only one who finds it annoying to get nitpicked at.
But I really do find it annoying to get nitpicked at.
Especially when I get nitpicked at with no chance to explain myself and like....show that there really is no reason to nitpick at me.
And I'm trying to not let it get to me, though it's obviously gotten to me a bit since I'm blogging about it currently, but I'm trying to not let it get to me.
Because I've noticed that my PL tends to get nitpicky at me when she's stressed out.
But I honestly don't know why she was stressing today.
Like everything seemed to be going pretty normally to schedule.
And maybe it's because she's just feeling the pressure of knowing that at the beginning of September she'll be leaving the job and is feeling all the weight of "have I taught everyone everything they need to know? What more should I teach them? What do I need to get done before I go?"
Or maybe she's just having a bad day who knows.
But in any case.
We were working truck today.
As corporate decided that shipping was product to the stores twice a week was too expensive so we've switched to only getting one truck a week.
And someone higher up the ladder decided that truck should be fully worked within the first 24 hours that its received.
Which is a lot of pressure when you're dealing with 22-36 pallets in a day....while also having to deal with customers.
And like it's not easy pallets either. Like there's usually 5-7 pallets of dog food. 3 pallets of cat food. at least 2 pallets of petcare stuff. Not to mention all the random pallets of other animal stuff we carry.....
It's a lot.
But normally by the end of my shift we're down to whatever is left of the cat food pallets, maybe one dog pallet, and like whatever petcare totes are left.
So it's not a lot.
And we were trucking along at the same pace as last week....even better than last week considering the truck came in later last week. So like....I don't get why the PL decided to suddenly get on my back.
As I was working on one of the dog food pallets.
And it was a smaller pallet of food. About chest height rather than head height.
And I'd been working on it. But like I had also been broken away from it a couple of times.
To like answer the phone. Help back up pet care. Help with a curbside. Pick an order.
Because like our phones are being dumb and only some of them are notifying us when orders are dropping. So I have been taking time to go pick orders if they're not picked after like 20 minutes or so. It's not like I'm not giving the others time to go get them.
But with our El on Register covering for an hour and our EL doing the walk and our PL focusing solely on Truck like she normally does and our Pl focusing solely on truck like he normally does and our HM doing whatever Head Manager duties she keeps getting pulled away to do....
It's not that surprising that I end up breaking away to go help out in the rest of the store.
So yes, the pallet wasn't being worked as quickly as it could have been.
But also like....I am there longer than the other people. The other managers all leave before I do because they all show up before I do.
And today most everyone left at 4 while I was off at 530. So I had a whole extra hour and a half to work the truck that they didn't.
So I wasn't too concerned about my pace.
But did PL care about that? No. Not really.
Like at 315 she starts at it. Like "Hey Sarnic how much more do you have on your pallet we really need to get on the cat food pallets."
Like....she usually gets through 1.5 of the 3 pallets. And I usually start the last one. So like....No big deal there.
And I told her that I was finishing up with one brand on the pallet. Had one more brand to go through on said pallet and that I would be done within like half an hour or so and I'd be able to come help.
And do note that I had mentioned at least once over the radios that I was off at 530. So it's not like they were unaware of that. PLUS they could all look at the freaking schedule and see when I'm off.
So I'm working on my pallet.
And PL comes by and is like "You really should be done with this pallet by now, it shouldn't be taking you this long. It was only half the normal height! We really need you to be working on the cat pallet!"
Like...
I. Know?
BUT I HAVE BEEN HELPING OUT AROUND THE STORE AND NOT JUST WORKING ON THE FREAKING PALLET.
Did she give me a chance to explain myself?
Of course not.
Not at all.
No it was a rush by "Hey you need to work faster we need to get this done!" and rush on our without giving me a chance to say anything.
And that's what irks me.
I don't mind being critiqued when it's deserved.
But this? This was undeserved. Especially when I don't get the chance to explain myself.
And maybe she was saying similar things to the other people working the truck.
But it sure felt like I was being singled out.
Which maybe was on purpose as I am the one most likely going to be replacing her when she leaves.
But at the same time.
It irks me to not like....be able to explain that "Yes I know I should be done, but I have also been helping elsewhere in the store and not focusing solely on the truck because I know EVEYRONE ELSE IS BUSY TOO"
Like 3pm was when our Cashier left and Corporate stilted us on hours enough we had a gap so one of the Managers had to watch the register for an hour until the next cashier could come in. While a different manager was doing the walk that was required by Corporate that we have to do twice a day.
And with the other two PL/ls unwilling to help in the store unless they're the very last option. It literally felt like I was the only extra body available to help out.
So sorry not sorry the pallet wasn't getting done as quickly as expected. Yeesh.
It also shows differing managing styles too.
Because in my situation I probably would have gone about it slightly different like "Hey, I noticed this pallet is taking you a bit longer than normal. Is everything alright?"
Which would have allowed me to explain why like "Oh I was helping customers" or "I was picking an order that had been sitting for 30 minutes since I know the others are busy."
Or if I had just been moving slow because I had been working the freaking truck since 9am and I was TIRED and dog food is HEAVY I may have been like "I see you're doing this in a way that's taking slightly longer, here's a couple tricks I've learned to help me move faster."
Did she do any of that?
Nope.
And like the PL is a great manager....when it comes to managing products.
When it comes to managing the people? Not so much.
And it was annoying because the critique on how fast I was moving and the pressure to get me to get to cat food faster .... just made me want to move slower. Because I was annoyed at her. Because she didn't let me explain myself and just assumed I was moving slowly on purpose. Which No. No I wasn't.
Am I methodical about things? Yes. Do I move slower on occasion? Yes. Do I get pulled away? Also yes.
Like....it's just annoying.
But also like.
I did get the freaking cat food pallets done before 530.
So I don't know why she was freaking out at me to get dog food done faster.
I mean I knew my timing. I got it done within the half hour that I had given myself to get it done.
And I figured it would take me about an hour or so to get the one pallet of cat food done.
Which it did.
Could I have done it faster? Yes. Did I slow down once PL had left for the day? Yes. Because I was annoyed at her and she wasn't there to stop me from moving slower. She doesn't know what I was doing when she left and so long as I got the pallet done she can't complain. So THERE.
Bleh.
But yah.
I don't appreciate it when she gets nitpicky at me.
Like girl. Destress yourself some other way.
Until you next find these words;
I'll be watching the leaves.
Enjoy the day!
-Sarnic Dirchi
No comments:
Post a Comment