Tuesday, March 23, 2021

Busy Busy Busy

It was a rough night.

Like. Tuesday nights aren't supposed to be crazy. 

They're one of the slowest days of the week for us in the store.

But today....today was a needy day.

Where customers just basically wanted you to hold their hands and help them find everything they needed in the store. Or else were just difficult in general. 

And like...I was hoping it was just the morning that was gonna be rough. That the evening would calm down.

As both my opening cashier and my opening petcare person mentioned that they were dealing with difficult customers today. Especially my petcare person who mentioned that customers were just 'needy' and that they were spending a good 20 minutes with customers at a time.

And the poor cashier was dealing with customers such as one dude who paid for a $18 item with a $50 bill and had the bad luck of encountering a till just filled with $5s and $1s and he proceeded to hold up the line for a bit because he insisted that he wanted other bills besides the $5s in his change.

Unfortunately for him, all the managers were busy at that moment and if we had the change available then he would have to settle for the $5s. 

He didn't like that. *rolls eyes* Too bad for him. He got his change in $5s. That's what happens when you buy a little bit and pay with a big bill.

In any case.

I was hopeful that it would be just another slow Tuesday night.

That the customers would be less needy.

But no.

The trend continued all night long.

Where customers kept tying up my petcare person with a ton of questions.

And people kept having complications at the register or else would all herd together to the front at once requiring a back up cashier.

So like....I basically spent my entire shift moving between the register as back up and the fish wall as back up.

Which seriously sucks when there's just 3 of us closing. Like...a 4th person would have been so handy.

Because we were all kept up at the front, we weren't able to get any facing done in the store before we closed.

I wasn't able to do all the money counting until well after close.

And my petcare person struggled to get the closing tasks in the department done before close.

We ended up staying half an hour later than we were supposed to to just try and get the store back in a sembalance of order and looking nice for the morning.

It was frustrating. So frustrating.

Especially when the last customer I helped before we closed for the night was some needy woman who was upset that we only carried one type of dewormer and she needed a different one and why didn't we have more types to offer....

*exhales*

Yah. All of us screamed after all the customers were gone.

Like literally. We screamed.

Because. AHHHHHHH.

It shouldn't be this busy unless it's Christmas.

And last I checked it's definitely not Christmas. XP 

Until you next find these words;
I'll be watching the leaves.
Enjoy the day!

-Sarnic Dirchi

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