Saturday, March 13, 2021

Christmas Crazy in March

I honestly don't know what it is about snow storms that encourages people to go out shopping.

Like...personally, if the weather isn't good I tend to stay home where I'm safe and dry and not risking my life with all the other crazy people on the road. 

But I guess the snow storm today just put people in the 'Christmas' spirit or something. Where they decided that they wanted to reenact the crazy of Christmas shopping and mob our store.

Like Saturdays are busy in general. But compared to the last two Saturdays which have been basically dead....today was off the charts crazy busy. 

There was a point where we had two registers running for like 3 straight hours.

And that entire time the line never got any shorter.

Said line extended halfway down the store. Which in reality was probably only around 15 people in line.

But when you have to social distance...the spacing makes it seem so much longer.

And to consistently have 15-20 people in line at any given time with two registers going?

It's nuts. It was crazy that the rush lasted for so long. Especially compared to how dead yesterday was in the store. 

And it sucked too in a way because our third register (technically register 2) had decided to be stubborn and break on us and it took my other manager like an hour straight on the phone with our solutions center to figure out what the issue was and get the computer up and running again so we could use three registers instead of two.

Though by the time we got the 3rd register up and running...the rush was basically over with.

It was just...frustrating. To have the line never end no matter how quickly I tried to get customers through the line.

It was especially frustrating when customers came up to the register unprepared. Like they had a return but didn't have the receipt or forgot their card out side or something because it made like a two minute transaction into a five or ten minute transaction which again slowed down the line.

It was just. Crazy.

Especially because we ended up being short staffed today due to a couple of coworkers calling out/leaving early.

So we had two people on register, my other manager on the phone trying to get the third register working, and then my poor petcare person by themselves over by the fishwall trying to keep up with the rush of customers over there wanting fish and birds and reptiles and hamsters.

Like once I finally got off register it just seemed like I got stuck helping at the fish wall only to get stuck helping at the register only to get stuck back helping at the fish wall.

The people never ended.

And like....It's March guys. We're not even halfway through the month.

Why are you all in the store on this particular Saturday?

*exhales*

I blame the storm.

But yah. Today was a day where 'nothing' got done because we were constantly having to help customers out. XP 

Until you next find these words;
I'll be watching the leaves.
Enjoy the day!

-Sarnic Dirchi

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