Cash Only

 The fun of the new year continues with work related shenanigans...stressors??? Whatever.

So. Like...idk 30ish minutes after I got into work this morning my cashier comes over the radio and is like "Hey, Transactions with Cards aren't working currently."

To which my Head Manager responds going "Oh, I just got an email asking if we were struggling with our Card Transactions. Huh." 

Well.

Turns out...the inability to accept any Card Transactions. Whether they be Debit or Credit....ended up being a NATIONWIDE issue for all our stores.

Do we know why the system went down? Nope. 

But there was a good hourish where we had to turn away customers and be like "Hey, we're only accepting Cash right now because our Card Payments are down."

That...was fun. Like luckily it actually was rather quiet when they went down. Barely any customers in the store and such.

But we had to post signs all over the doors being like "CASH ONLY!! CARDS NOT WORKING" and I gotta tell you. Customers were NOT happy about that. 

"How am I supposed to pay for my Dog!?!!?" 

Because of course it's the grooming customers who all decided to come in at the same time. *shakes head*

"...you either pay in cash or you go to the bank and grab cash and still pay in cash."

Thankfully, again, the system was only down for like an hour and a halfish? Somewhere in there.

But it continued to be glitchy for like...another hour or two afterwards.

Where sometimes the card transactions STILL wouldn't go through. And the system was being SUPER SLOW in reading the cards so the lines kept getting long because it was taking an age....

And it was also stupid things like "Oh, cards won't work if they're purchases over $75" or "If you pay with a credit card you'll be fine but if it's a Debit card who knows." 

Buying something that costs more than $75?? (like half the giant bags of Dog Food cost?) Yah no...we would have to split the payment into smaller payments so the customer would have to use their card twice to spend like $50 and then spend another $40 to get their $90 purchase to go through.

It was a nightmare honestly. So. So. So. Frustrating.

But at least the system finally kicked itself back into high gear and we were able to eventually process all transactions normally. 

But still.

It was a rather stressful couple of hours.

Until you next find these words;
I'll be watching the leaves.
Enjoy the day!

-Sarnic Dirchi